Visit Us

We’ll be open soon…

We’ve missed sharing live music experiences with you, and we know you have too. Thankfully we’re on the way to getting back to normal and soon we’ll be able to welcome you to an event. But there will be some changes to how we will be operating.

This page has information about how and when we will be open as well as what to expect when you do visit. Go to Bristol Beacon’s accessibility pages for specific details, including information about all of the external venues we are operating in.

Transformation

Bristol Beacon is currently undertaking a c.£50 million transformation project to build a world class concert venue for Bristol. Our venue spaces are currently closed until we complete our transformation and reopen in 2021.

During the transformation we will continue to present a diverse offering of shows, parties, conferences and events in our open plan foyer space at Bristol Beacon as well as presenting shows in venues of all shapes and sizes across the city.

Opening Times

Due to the impacts of COVID-19, our box office at Bristol Beacon remains closed. To contact box office please email hello@bristolbeacon.org

Soon we will be opening our building but only open for programmed events. There is no public access to Bristol Beacon when an event is not taking place.

If you have a ticket to an event at Bristol Beacon opening times will be printed on your ticket and detailed in your confirmation email.

Throughout our transformation and as coronavirus restrictions change these opening times may vary. Please check Latest Building Updates or with Box Office for any changes in opening hours.

What we’re doing to keep you safe

We’ve made some changes to how we operate events at Bristol Beacon to keep you safe from coronavirus.

  • The foyer will be thoroughly deep cleaned before any public event
  • We have increased and enhanced professional daily cleaning of all public spaces, office spaces and lifts
  • A one way system is in place with clear signage to follow. Entrances and exits are clearly marked as part of the one way system
  • Hand sanitiser points are available throughout the building
  • Your temperature will be taken on arrival. If it reads above 37.5C entrance will not be admitted into the building.
  • On arrival you will be asked to submit your name and contact details using Sign In App

What you can do to help us

  • If you or anyone in your household has experienced any COVID-19 symptoms please do not visit us. Please focus on getting well soon, isolating and visit us when it is safe to do so.
  • You must wear a face covering whilst at Bristol Beacon and moving around our venue, in accordance with Government guidelines
  • Maintain social distancing when inside any of our spaces, following the correct floor markings
  • Use the hand sanitiser points available

Changes in the building

For events at Bristol Beacon enter via our Colston Street entrance. Queues will be managed with appropriate barriers and floor markings.

On arrival you will be greeted by a friendly member of our team who will be wearing a visor, or there will be a transparent screen between them and you.

Keep right when using corridors and stairs and follow the one way system as directed by floor signage.

Lifts are restricted to a maximum of 2 people at the same time.

Toilets

To enable safe social distancing we have changed the way we use all of Bristol Beacon’s toilets.

All customers must observe the recommended Government standards on hygiene and social distancing when inside Bristol Beacon.

We ask customers to follow these measures:

  • One person (or bubble or household) per toilet block will be allowed at any one time
  • Maintain a distance of 2m from other people
  • Regular handwashing and use of sanitiser stations is encouraged

Toilets will be checked and cleaned frequently before, after and during each event. Cleaning staff will wear full PPE and signage will warn customers that cleaning is taking place. Disposal bins will be emptied regularly and disinfected before replacing.

Our accessible toilet facilities are situated on Lower Ground Level, Ground Level, Level 1 and Level 3 and are signposted in the building.

Test & Trace

We use Sign In App to collect customer details on arrival. All visitors to Bristol Beacon, BS1 5AR or Bristol Beacon, Southmead, BS10 5SJ are required to submit their details using Sign In App in line with Government coronavirus guidelines.

We will store your data for 21 days following your visit as part of Test and Trace. Data will be held in a secure, GDPR-compliant way and deleted automatically after this period.

We will also be working with NHS Test & Trace. Scannable QR codes will be present at all building entry points. If you are using the NHS Test & Trace app then you can scan and share your data in this way voluntarily. It is not a requirement to scan the QR code and log your attendance.

More information about Coronavirus measures

If you’d like more information about the measure we have in place to keep you safe or how Bristol Beacon will be operating going forward, please visit our Coronavirus frequently asked questions page here.

In compliance with Government guidance, you can download our Covid-19 risk assessments for Bristol Beacon and Bristol Plays Music here.

Getting to Bristol Beacon

Address

Bristol Beacon, Trenchard Street, Bristol BS1 5AR

Parking

We recommend parking in Trenchard Street car park, situated behind Bristol Beacon. Enter via Trenchard or Lodge Street. Parking is payable at the pay-machines either on entrance (before leaving the car park) or exit. You may find it easier to pay for your ticket before the show to avoid any queuing on the way home. Easiest access to Bristol Beacon can be found on floor one of the car park.

Please note Trenchard Street car park serves a number of city venues and can be extremely busy.

By Foot

Bristol Beacon is situated just off the city centre promenade. We are 1km from the Broadmead shopping area, situated behind Colston Tower.

By Train

Temple Meads, the nearest station, is about one mile from Bristol Beacon. Buses 8 and 9 run directly run directly to the city centre promenade. For further info about train times please visit the National Rail Enquiries website or call 08457 48 49 50.

By Boat

You can catch a ferry from Bristol Temple Meads and Hotwells to the City Centre stop on the Floating Harbour, which is a five minute walk away. Boats run every 40 minutes – visit the Bristol Ferry Boats website for timetables and fares.

By Bus

Most buses to the city centre stop at the promenade, where we recommend you alight for Bristol Beacon. We are situated behind Colston Tower. For further bus enquiries please visit the FirstBus website or call 0845 602 0156 (8am-8pm)

By Car

Via M5: Exit junction 18, follow A4 (Portway) to the centre. Follow signs for the city centre.

Via M4: Exit junction 19 (M32). Follow signs to Clifton. For dropping-off / picking-up turn into Colston Street, which is the first left after the Bristol Royal Infirmary (BRI).

Please bear in mind that Colston Street is no longer accessible from the city centre promenade – only from Trenchard Street via Pipe Lane, or when coming from the M32, turn left into Upper Maudlin Street, which is the first left after the Bristol Royal Infirmary (BRI).

Welcome to
Bristol Beacon

On Wednesday 23 September 2020 Colston Hall changed its name to Bristol Beacon.

Our new name is just the first step, it is about more than the sign above our door. Click below to find out more about how we’re changing, watch our name announcement, and discover how we want everyone to share in the joy of live music.

More info Enter site