Access Register

To help us, help you to have an enjoyable visit

We hold an Access Register. We encourage Deaf, disabled and neurodivergent people to join our register so we can help you buy tickets and attend events.

Once registered, you will enjoy priority booking and a free ticket for your Personal Assistant to support you during your visit.

Access Register

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Application Process

The application can be made by either the disabled person or by their personal assistant (essential carer) if they will be booking tickets on behalf of the disabled person. If you are a personal assistant who cares for more than one individual you will need to apply separately for each person you assist.

This form contains 3 Sections

Sections A and Section B will need to be filled out for all applications.

We require this information so that we can provide the best possible service for you when booking tickets. This will ensure we can assist with customers needs and be sure we give you the best possible service to improve your enjoyment during your visit.

Section C need only be filled out for customers who require a Personal Assistant to attend the venue with them; this section of the form requires you to provide proof of eligibility. Please ensure that you send photocopies of documents only as submitted paperwork will be securely destroyed once your application has been processed.

Please note that providing information is not a guarantee that accessible seats will be available at all performances. We will process your form within 5 working days.

Section A

Name for Access Register(Required)

First Last

Address

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Phone

Name of ticket buyer

First Last

Address of ticket buyer

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Phone

Consent

I consent to Bristol Beacon storing my information for purposes of the Access Requirement Register

For your convenience we will register you for 3 years so that you do not need to re-submit it every year. The information you supply for the Access Register will help us to find appropriate seats for you quickly and easily and will save time when you book in future. We will not share your personal data with any third party organisations.

People who intentionally give false information will be removed from the Access Register. This list will be monitored regularly.

Section B

Access Requirements

I must be accompanied by a Personal Assistant during my visit (Section C must be completed)

Wheelchair space

A bigger space required for a larger wheelchair

Wheelchair transfer seat on the end of a row

Aisle seat - left leg near aisle

Aisle seat- right leg near aisle

Space for assistance dog in the auditorium

Dog sitting service

Infra-red hearing enhancement (Headsets and Neck Loops required)

Sign Language Interpreted Performance

Touch Tour

Guiding Assistance for blind or partially sighted customers

Storage of Walker or other equipment

(please tick all that apply)

Please provide any additional information you think might be useful for us to know

Other additional needs – please give details below

If you would like to receive our Brochure in an alternative format, please indicate below

Audio recording

Braile

Large Print

If you have anything you would like to discuss further with our team please write your question below and one of our team will contact you.

Section C

This section only requires completion if you require help from another person in order to move safely around the venue.

If you do wish to apply for a free personal assistant ticket when you attend Bristol Beacon then please complete Section C.

If you do not require a personal assistant to attend a performance with you, then please return your form to us with Section A and Section B completed only.

Entitlements

Customers who would be unable to attend without a personal assistant are entitled to a complimentary ticket for their personal assistant (PA) when attending a performance or event.

The PA must be able to assist the deaf or disabled person to access the venue and its facilities, remaining with them to ensure their wellbeing and comfort.

A free PA ticket is available at the venue’s discretion to those who need assistance from another person in order to move around safely within Bristol Beacon. Anyone designated as a Personal Assistant must be able to assist the disabled person they are attending with to leave the building in an emergency.

Proof of eligibility required for a free PA ticket

A photocopy or scan of one of the following documents (dated within the past 12 months if DLA, Attendance Allowance or PIP) makes your personal assistant eligible for a free ticket.

Please check the box next to the evidence you are submitting

Front page of DLA letter (Medium or Higher Rate) (The annual increase and Christmas bonus letters are also accepted)

Front page of Attendance Allowance letter (no specific rate required)

Front page of PIP letter (no specific rate)

Evidence that registered severely sight impaired (blind)

Recognised Assistance Dog ID card

CredAbility Access Card (with +1 icon)

None of the above - sending alternative evidence

Sending alternative evidence

We recognise that the evidence listed is not definitive. If you do not have any of the above evidence and require a personal assistant to attend the venue with you use the space below to tell us why:

Additional evidence

You are welcome to post or email copies of any additional evidence that supports your application if you have any, or contact us to discuss your application. Your application will be judged on a case-by-case basis. If you wish to submit any additional evidence to support your statement, please list it in the space below and attach it with your form.

Supporting Files
Please attach scans or copies of any evidence to support your statement here.

Document 1

Accepted file types: pdf, jpg, png, doc, docx, rtf, Max. file size: 5 MB.

Document 2

Accepted file types: pdf, jpg, png, doc, docx, rtf, Max. file size: 5 MB.

Document 3

Accepted file types: pdf, jpg, png, doc, docx, rtf, Max. file size: 5 MB.

Digital Signature

Please refer to the Access Requirements Information Sheet for further information on the Equality Act.
I have a disability as defined by Equality Act (2010)

Signed(Required)

(please type name in lieu of signing)

CAPTCHA

Phone

This field is for validation purposes and should be left unchanged.

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